Shook, Hardy & Bacon International, L.L.P. was established in London in 1989. With practices based in both the United States and London, Shook is able to accommodate clients with unique and often wide-ranging geographic needs. Shook London attorneys primarily practise in the areas of product liability, health and safety and commercial litigation. The London office represents clients across a broad spectrum of industries, including manufacturing, engineering, construction, transport, oil and gas, telecommunications, consumer products, leisure, retail and the public sector.
The firm has a team of lawyers who focus on international product liability and risk management matters. Shook London acts as coordinating counsel in pan-European product liability litigation, product recalls and regulatory compliance issues. Supported by an extensive network of local counsel, these attorneys have represented clients throughout Europe, the Middle East, and in jurisdictions such as Malaysia, India and Nigeria.
Shook London and its attorneys have been recognized by Chambers UK, Who’s Who Legal and The Legal 500 UK for product liability defense. Who’s Who Legal has not only recognized all Shook London partners in its Product Liability Defendant category, but has also placed Shook as one of only three firms it lists for product liability defense outside of North America.
The Health and Safety law team works in partnership with companies to implement and update health and safety policies, strategies and procedures, and to address all aspects of health and safety compliance in the United Kingdom and across Europe.
Shook attorneys are experienced in crisis management, assisting with internal and external health and safety investigations, working with HSE, police and coroners, advising as to interviews under caution, attending inquests, and representing clients at both Magistrate and Crown Court level.
We always aim to give the best service possible to our clients. If, however, you as a client are not happy or have concerns about the service you are receiving, please contact the person in charge of your matter immediately who will endeavour to resolve your complaint in the first instance. If you remain dissatisfied, you may raise any concerns with the London Managing Partner. For a copy of our complaints procedure in full, please click here.
If our London Managing Partner cannot resolve your complaint within eight weeks, you may wish to contact the Legal Ombudsman to resolve the complaint. The contact details are by:
- email at enquiries@legalombudsman.org.uk ;
- post at Legal Ombudsman, PO Box 6806, Wolverhampton WV1 9WJ, United Kingdom; or
- call 0300 555 0333 (9.00 to 17.00).
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
- Within six months of receiving a final response to your complaint and
- Within a year of the date of act/omission about which you are concerned; or
- Within a year of you realising there was a concern.
See www.legalombudsman.org.uk for further information.
The Solicitors Regulation Authority can also help. Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.
